Prefab House FAQs: Everything You Need to Know
Q1: Can I get samples from your factory?
A: Yes, we are pleased to offer free samples of our products. However, please note that you will be responsible for the express shipping fees is it's too more. This allows you to assess the quality and craftsmanship of our materials before placing a larger order.
Q2: If products have some quality issues, how do you handle them?
A: We take quality very seriously at DeepBlue Smarthouse. If any products have quality issues, we will fully assume responsibility. Our team will work closely with you to resolve the problem efficiently, whether that involves replacements, repairs, or other solutions to ensure your satisfaction.
Q3: What is the delivery time?
A: Our delivery timelines are structured to meet your needs effectively. For patterns, the production time is typically 30 to 60 days. For samples, it ranges from 30 to 50 days. Please keep in mind that the first order may take up to 60 days to complete due to initial setup and production requirements.
Q4: What are your packaging standards?
A: We adhere to export-standard packaging to ensure that your products arrive safely and in excellent condition. Additionally, we can accommodate special packaging requests tailored to your specific requirements, whether for branding purposes or enhanced protection during shipping.
Q5: Do you accept OEM business?
A: Yes, we specialize in OEM services and are equipped to handle your specific needs. As an OEM supplier, we are flexible and can customize our products according to your specifications, ensuring that your brand identity is reflected in the final product.
Q6: Can you supply a Light Steel Frame House for us?
A: Absolutely! We can provide you with Light Steel Frame Houses that meet your design and functional requirements. Our experienced team will guide you through the selection process to ensure the final product aligns with your vision.
Q7: Can you provide the price of a tiny house on wheels?
A: Yes, we can certainly provide pricing for a tiny house on wheels. To give you an accurate quote, please share your contact number or email address. Our sales team will promptly reach out to you with detailed information and pricing options.
Q8: Have you completed any projects in Sydney?
A: Yes, we have successfully completed several projects in Sydney. Our experience in the region has equipped us with insights into local regulations and preferences, ensuring that our constructions meet the expectations of clients in that area.
Q9: Do you have house floor plans and designs available?
A: Yes, we have a variety of house floor plans and designs to choose from. I encourage you to visit our company website to explore the available options. Once you identify designs that interest you, please let us know, and we can provide additional details and customization options.
Q10: We have a plan. Can you assist with designing and building this project?
A: Certainly! We are here to assist you throughout the entire process of designing and building your project. Using our light steel frame system, we can help refine your plans and provide an accurate estimate based on your specifications.
Q11: Can you supply only light steel frames for a granny flat?
A: Yes, we can supply light steel frames specifically for granny flats. Our flexible approach allows us to provide the materials you need, whether it’s a complete house or just the framework.
Q12: What is the FOB price for your Luxury Prefab Steel Houses based on Australian standards?
A: The FOB price for our Luxury Prefab Steel Houses from Ningbo ranges from USD 330 to 480 per square meter. For a more precise quotation, we would need to review your architectural plans and specifications to tailor the pricing accordingly.
Q13: Do you have a local agent?
A: No, we do not currently have a local agent. However, our dedicated team is readily available to assist you directly, ensuring clear communication and prompt responses to all your inquiries.
Q14: We are in a cyclone-prone area. Can your light steel house withstand hurricanes?
A: Yes, our light steel frame houses are engineered to withstand extreme weather conditions, including hurricanes. They can resist maximum wind speeds of up to 288 km/h. Please inform us of the specific wind speed conditions in your area, and we can make any necessary adjustments to ensure safety and compliance.
Q15: I'm interested in a steel frame single-storey home. Can I remove one bathroom?
A: Yes, we can certainly assist you with that. Our design team is equipped to modify layouts according to your preferences. If you wish to remove a bathroom or make any other changes, we’ll initiate the design process and ensure the final layout meets your needs.
Q16: What kind of certifications do you have?
A: We pride ourselves on maintaining high standards and hold several important certifications, including ISO 9001 (Quality Management), ISO 14001 (Environmental Management), PED, SGS, AS for materials, EN1090, CE for materials, Watermark, ICC-ES, and ASTM certifications. These certifications reflect our commitment to quality and safety in our products.
